Frequently Asked Questions
Everything you need to know about bringing Hadley Designs into your home.
What is the typical shipping timeframe for home decor items?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer international shipping?
Currently, Hadley Designs ships exclusively to addresses within the United States and Canada. We are looking to expand our shipping zones in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that personalized or custom-made products are final sale unless they arrive damaged.
How can I track my order status?
Once your order has shipped, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products handmade or mass-produced?
At Hadley Designs, we pride ourselves on a curated selection of high-quality goods. Many of our items are designed in-house and produced in small batches to ensure superior craftsmanship and uniqueness.